FAQ

How can I get in touch?

You can reach us at info@buntundfair.com or via the contact page.

How can I track my order?

In addition to your order, you will receive a tracking number or a tracking link with which you can locate your order at any time. This function is available to you from the moment your order has been shipped! Alternatively, you can also track your order on our homepage under Shipment Tracking. Please note that some shipping service providers may not be able to offer this function!

How long does shipping take?

Order processing usually takes 1-3 days. Your order will arrive within 7-14 business days.
These are not guaranteed deadlines, but rather estimated projections and will only begin processing after payment has been received!

My order is incomplete, what can I do?

Due to the mentioned shipping situation, we will send your products individually (if possible) so that you receive them faster.

What payment methods are accepted?

We currently offer the following payment methods:

• AmericanExpress

• ApplePay

• GooglePay

• Klarna

• Maestro

• Mastercard

• PayPal

• OPay

• Sofort by Klarna

• UnionPay

• VISA

Is it possible to pay for orders by invoice?

Unfortunately, this is not yet possible for us, but we are working on implementing it.

Can shipping be expedited with premium shipping?

Unfortunately, this is not possible because our deal partners produce all over the world and we do not have a single production facility.